Outpatient Clinic Assistant - Flexible Hours & Benefits

Riverwoodcenter; Niles (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fourteen holidays

20 PTO days

Defined Benefit Pension

Health, vision & dental insurance

Life Insurance

Short- and long-term disability

Flexible Spending

Strong work/life balance

Employee Assistance Program

Generous continuing education

YMCA 360

Flexible work schedules

Job summary

Riverwood Center, located in Southwest Michigan, seeks a frontline receptionist to greet clients, schedule and manage appointments, collect payments, and handle clerical duties. The role requires solid communication, interpersonal and computer skills, with the ability to multitask in a medical office setting.

Two+ years in a medical office, punctuality, and independence are essential; experience with behavioral health or related disabilities is a plus.

Qualifications

• High School Diploma or equivalent.
• Two or more years’ experience working in a medical office environment.
• Excellent communication, interpersonal and customer service skills.
• Excellent computer and interpersonal skills; punctual, organized, able to multi-task and work independently.
• Preferred candidates will have experience working with individuals with mental illness, substance use disorders and/or intellectual and developmental disabilities.

Responsibilities

• Welcomes, schedules, re-schedules, makes reminder calls and back-fills appointments
• Answering the telephone and performing other general clerical duties
• Collects co-pays, financial and demographic information
• Develops, edits, and maintains paperwork, and reports
• Provides clerical support to the team

Skills

Communication skills

Interpersonal skills

Customer service

Computer skills

Multitasking

Punctual and organized

Education

High School Diploma or equivalent

Job description

Riverwood Center, located in Southwest Michigan, seeks a frontline receptionist to greet clients, schedule and manage appointments, collect payments, and handle clerical duties. The role requires solid communication, interpersonal and computer skills, with the ability to multitask in a medical office setting.

Two+ years in a medical office, punctuality, and independence are essential; experience with behavioral health or related disabilities is a plus.