Client Access Coordinator - Reception (Full-Time) | Growth

Alaska Behavioral Health; Fairbanks (AK); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Healthcare options

401k with immediate vesting and up to

5 weeks PTO first year

8 weeks PTO after first year

Job summary

Alaska Behavioral Health is seeking a Client Access Coordinator (Reception) in Fairbanks to support clinical teams by handling calls, scheduling appointments, and managing client information. This full-time role requires strong communication, reliability, and the ability to work in a fast-paced setting.

You will assist with day-to-day clinic operations, check-in/check-out processes, and coordinating needs across staff.

Qualifications

• At least two years of relevant experience or a combination of relevant coursework/experience.
• Prefer experience in medical or behavioral health settings.
• Strong communication and reliability required.

Responsibilities

• Handle incoming calls and route to appropriate department.
• Schedule appointments for new and existing clients.
• Collect and verify contact, demographic, and insurance information.
• Assist with day-to-day operations of clinics (check-in/check-out).
• Coordinate client and clinic needs with staff.

Skills

Customer service

Communication

Scheduling

Data entry

Job description

Alaska Behavioral Health is seeking a Client Access Coordinator (Reception) in Fairbanks to support clinical teams by handling calls, scheduling appointments, and managing client information. This full-time role requires strong communication, reliability, and the ability to work in a fast-paced setting.

You will assist with day-to-day clinic operations, check-in/check-out processes, and coordinating needs across staff.