Outpatient Care Tech: Phlebotomy & Registration

Memorial Health System - Ohio; Marietta (OH); On-site; USD 35,000 - 42,000; Full time

Job summary

Memorial Health System in Marietta, OH is seeking an Outpatient Services Technician to provide full patient registration and basic care services in the Outpatient Services center. Responsibilities include phlebotomy, EKG, drug/alcohol screening and specimen collection while maintaining confidentiality.

The role emphasizes safe patient care, accurate data entry into the electronic health record (EHR) and clear communication with patients about charges and insurance.

Qualifications

• High School Diploma, GED, or equivalent required.
• Completion of a board eligible phlebotomy course with certification obtained preferred.
• Additional coursework in Medical Assisting or previous hospital, physician office or other healthcare setting experience preferred.
• Basic Life Support (BLS) required – will obtain during hospital orientation.

Responsibilities

• Provides safe environment for care of patients.
• Maintains strict confidentiality at all times.
• Accurately interprets written and verbal orders from physicians. Collects specimens appropriate to order.
• Performs services such as ECG’s, drug screens and nasal washings as needed to ensure efficient patient treatment.
• Demonstrates appropriate use of AIDET when registering patients.
• Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration.
• Verifies insurance eligibility and benefits on each patient.
• Performs estimations on ordered tests.
• Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports.
• Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.
• Maintains compliance in RQI.
• Assumes all other duties and responsibilities as necessary.

Skills

Typing

Medical terminology

Interpersonal skills

Computer literacy

Education

High school diploma/GED

Phlebotomy certification (preferred)

Basic Life Support (BLS) certification

Medical Assisting coursework (preferred)

Job description

Memorial Health System in Marietta, OH is seeking an Outpatient Services Technician to provide full patient registration and basic care services in the Outpatient Services center. Responsibilities include phlebotomy, EKG, drug/alcohol screening and specimen collection while maintaining confidentiality.

The role emphasizes safe patient care, accurate data entry into the electronic health record (EHR) and clear communication with patients about charges and insurance.