Outpatient Care Coordinator - Social Work

St. Tammany Parish Hospital; Covington (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

St. Tammany Health System is seeking a Social Worker to support patients with complex psychosocial needs and eligibility determinations for social programs. The role requires LMSW or higher licensure, with LCSW preferred, and offers crisis intervention and care coordination within a hospital team.

Scheduled Weekly Hours are 40, with work hours Monday through Friday, 8:00 a.m. to 4:30 p.m., in Covington, LA.

Qualifications

• LMSW or higher licensure required; LCSW preferred.
• Three or more years hospital social work or protective services experience preferred.
• Experience in psychosocial and therapeutic counseling preferred.
• Working knowledge of payors and reimbursement.
• Strong written and verbal communication; professional maturity.
• Basic understanding of Medicare, Medicaid, and Managed Care regulations.
• Organized and efficient in establishing priorities under timeframes.
• Self-motivated with minimal supervision.
• Confidential handling of verbal and written information; familiarity with community resources.

Responsibilities

• Intervenes with patients who have complex psychosocial needs and assists with eligibility for social programs.
• Offers crisis intervention to patients and families with psychosocial needs.
• Helps coordinate a plan of care for high‑risk patient populations.
• Receives referrals from at‑risk populations from interdisciplinary team members.

Skills

Emotional intelligence

Communication skills

Case management

Interdisciplinary collaboration

Crisis intervention

Education

LMSW licensure

LCSW preferred

Job description

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40

Work Hours Monday - Friday 800-1630.

JOB SUMMARY:

The Social Worker intervenes with patients who have complex psychosocial needs, require assistance with eligibility determination for social programs and funding sources and qualify for community assistance from a variety of special funds and agencies. In addition, offer crisis intervention to patients and families with psychosocial needs and helps coordinate a plan of care for high-risk patient populations. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members.

MINIMUM QUALIFICATIONS:

• LMSW or higher licensure required, LCSW preferred

• Three (3) or more years hospital social work or protective services experience preferred

• Experience in psychosocial and therapeutic counseling preferred

• Working knowledge/experience in case management, payors and reimbursement

• Ability to demonstrate effective written and verbal communication skills and possess emotional and professional maturity

• Basic understanding of Medicare, Medicaid, and Managed Care regulations

• Organized and efficient in establishing priorities and performing tasks within specific timeframes

• Self-motivated requires minimal supervision

• Views problems as a challenge and investigates alternatives which demand creativity, flexibility, and the ability to work under stress

• Responsible for maintaining strict confidentiality of all verbal & written information and documents

• Familiarity with and appropriate use of community resources

PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time.Lifting at least 10 pounds is required.
Physical Effort required:
Constant (67%-100%) - handling/feeling, talking, hearing, seeing
Frequently (34%-66%) - NONE
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, reaching

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.