Outpatient Assessment Coordinator — Mental Health Impact

Lifepoint Health, Inc.; Vancouver (WA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off & holidays

Tuition assistance

Well-being programs

Career development opportunities

Job summary

Rainer Springs, part of Lifepoint Health, is seeking an Outpatient Therapist to provide essential psychiatric assessment, triage, and admission coordination. The role emphasizes compassionate patient care and seamless service transitions within our outpatient programs.

The position involves assessing needs of walk-in and phone callers, scheduling initial assessments, and collaborating with the Care Coordination Manager. CPR and de-escalation certification is required within 30 days of hire.

Qualifications

• Education: High School Diploma or GED preferred.
• Experience: psychiatric health-care facility experience preferred; strong clinical assessment skills required.
• Certifications: CPR and de-escalation required within 30 days of hire.

Responsibilities

• Assess walk-in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Skills

Clinical assessment

Communication

Care coordination

Education

High School Diploma or GED

Tools

EMR data entry

Job description

Rainer Springs, part of Lifepoint Health, is seeking an Outpatient Therapist to provide essential psychiatric assessment, triage, and admission coordination. The role emphasizes compassionate patient care and seamless service transitions within our outpatient programs.

The position involves assessing needs of walk-in and phone callers, scheduling initial assessments, and collaborating with the Care Coordination Manager. CPR and de-escalation certification is required within 30 days of hire.