Outpatient Administrative & Scheduling Specialist

Upstate Cancer Center; City of Syracuse (NY); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Upstate Cancer Center is seeking an Outpatient Administrative Specialist to manage incoming new patient referrals and support front desk operations. The role includes entering and verifying demographic, insurance and financial data, generating routine forms, and handling FMLA/Disability forms as needed.

The position also supports ambulatory patient care functions, collects co-pays, processes denials, and coordinates with insurance carriers for required documentation and authorizations.

Qualifications

• Associates Degree and two years of relevant patient financial/insurance services experience in a healthcare related setting or equivalent.
• Working knowledge of medical terminology; familiarity with medical coding; excellent written/oral communication skills.

Responsabilités

• Manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures.
• Enter and verify demographic, insurance and financial information; generate routine forms and other documentation.
• Process ABNs, Waiver of Liability, collect patient co-pays, and handle denial processes; obtain insurance authorizations as needed.

Connaissances

Multitasking

Phone customer service

Written and oral communication

Formation

Associates Degree

Outils

Epic

Microsoft Word

GroupWise

Description du poste

Upstate Cancer Center is seeking an Outpatient Administrative Specialist to manage incoming new patient referrals and support front desk operations. The role includes entering and verifying demographic, insurance and financial data, generating routine forms, and handling FMLA/Disability forms as needed.

The position also supports ambulatory patient care functions, collects co-pays, processes denials, and coordinates with insurance carriers for required documentation and authorizations.