Outpatient Administrative Assistant II

Stanford Medicine Children's Health; Monterey (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Stanford Medicine Children's Health in Monterey, CA is seeking a Clinical Assistant II to support outpatient clinics by handling front-desk duties and clerical tasks. You will greet patients, schedule appointments, relay messages, collect demographics and insurance data, and ensure smooth patient flow under supervision.

The role emphasizes accurate data entry, communication with providers, and adherence to policies and safety standards, including basic billing processes and chart management in a

Qualifications

• Education: High school diploma or equivalent; Bachelor's degree may substitute for work experience.
• Experience: One year work experience; experience in a Medical Office preferred.
• Licensure/Certification: None.

Responsibilities

• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
• Schedules and edits patient physician appointments for new and returning patients.
• Schedules consultations with other clinics or physicians as needed.
• Greets patients and requests that patients and visitors be seated in the waiting room and communicates delays as needed.
• Collects patient demographic and insurance data.
• Determines and documents need for signatures for conditions of registration.
• Identifies and obtains services requiring authorization and appropriate process for the payer type.
• Informs new and returning patients of authorization and payment.
• Obtains required signatures.
• Maintains records in accordance with guidelines.
• Files and retrieves chart documents.
• Prints and uses scheduling reports.
• Retrieves and prepares patients charts.
• Other duties as assigned.

Job description

Stanford Medicine Children's Health in Monterey, CA is seeking a Clinical Assistant II to support outpatient clinics by handling front-desk duties and clerical tasks. You will greet patients, schedule appointments, relay messages, collect demographics and insurance data, and ensure smooth patient flow under supervision.

The role emphasizes accurate data entry, communication with providers, and adherence to policies and safety standards, including basic billing processes and chart management in a