Outlets Manager

The Westin Westminster Denver-Boulder; Broomfield (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary.

Marriott travel discounts and perks.

Health, dental, and vision benefits.

Paid time off and career advancementop

Supportive and team-focused work envt.

Job summary

The Westin Westminster is seeking an experienced Outlets Manager to oversee front-of-house operations across the restaurant Spotted Donkey, bar, room service and coffee shop. You will drive service excellence, operational efficiency, and financial performance while leading and developing a hands-on team on the floor.

Ideal candidates bring at least 3 years of F&B management in hotel or high-volume settings, strong leadership and guest service skills, and the ability to manage labor, costs, and

Qualifications

• 3+ years of F&B management in a hotel/high-volume setting.
• Strong leadership and guest service focus.
• Excellent communication and cost controls.
• Familiar with labor scheduling and revenue management.
• TIPS and ServSafe certifications preferred.

Responsibilities

• Oversee daily operations of restaurant, bar, room service, and coffee shop.
• Lead, train, and supervise outlet supervisors and hourly staff.
• Maintain service standards and guest satisfaction across outlets.
• Monitor staffing, scheduling, and labor costs.
• Review revenues, covers, and performance metrics to hit financial goals.
• Collaborate with Culinary team for seamless service.
• Ensure cleanliness, organization, and safety in all outlets.
• Handle guest concerns promptly and professionally.
• Ensure compliance with Marriott brand standards and health regulations.
• Conduct daily stand-up meetings to communicate priorities.
• Support inventory, ordering, and cost control.
• Collaborate with Sales and Banquets for group business and events.

Skills

Leadership

Team development

Communication

Guest service

Cost control

Labor management

POS systems

Financial reporting

Tools

POS systems

Job description

Location: The Westin Westminster, Westminster, CO

Schedule: Full-time | Flexible schedule including mornings, evenings, weekends, and holidays.

About The Role

The Westin Westminster is seeking an experienced and hands-on Outlets Manager to oversee all front-of-house food and beverage outlets, including our restaurant Spotted Donkey, bar, room service, and coffee shop. This position is responsible for driving service excellence, operational efficiency, and financial performance across all outlets.

The ideal candidate is a strong leader who thrives in a fast-paced environment, is highly visible on the floor, and is committed to delivering exceptional guest experiences while developing and supporting their team.

Responsibilities

• Oversee daily operations of the restaurant, bar, room service, and coffee shop.
• Lead, train, and supervise outlet supervisors and hourly associates.
• Ensure consistent execution of service standards and guest satisfaction across all outlets.
• Monitor staffing levels, scheduling, and labor costs to meet business demands.
• Review daily revenues, covers, and performance metrics to ensure financial goals are achieved.
• Work closely with the Culinary team to ensure seamless food and beverage service.
• Maintain high standards of cleanliness, organization, and safety in all outlet areas.
• Handle guest concerns and resolve issues promptly and professionally.
• Ensure compliance with Marriott brand standards, alcohol service regulations, and health department requirements.
• Conduct daily stand-up meetings with teams to communicate priorities, service expectations, and business levels.
• Support inventory management, ordering, and cost control initiatives.
• Collaborate with Sales and Banquets to support group business and in-house events.

Qualifications

• Minimum 3 years of food and beverage management experience in a hotel or high-volume restaurant environment.
• Strong leadership and team development skills.
• Excellent communication and guest service abilities.
• Proven ability to manage labor, control costs, and drive revenue.
• Experience with POS systems and basic financial reporting.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.
• TIPS and ServSafe certifications preferred.

Benefits

• Competitive salary.
• Marriott travel discounts and perks.
• Health, dental, and vision benefits.
• Paid time off and career advancement opportunities.
• Supportive and team-focused work environment.

Join Our Team

At The Westin Westminster, the Outlets Manager plays a key role in delivering exceptional dining experiences across multiple outlets. If you are a motivated leader who enjoys being on the floor, developing teams, and driving results in a dynamic hospitality environment,