Overnight Cashier, In Room Dining - Waldorf Astoria Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an In Room Dining Overnight Cashier to join their Food and Beverage Team at a luxurious property in Orlando. This role involves providing exceptional customer service by accurately taking orders and enhancing guest experiences through upselling. With a commitment to quality and teamwork, you will play a vital role in ensuring guest satisfaction. The company offers a range of benefits including medical insurance, travel discounts, and educational opportunities. If you are passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical insurance

Mental health resources

Paid Time Off (PTO)

Travel discounts

Parental leave

Matching 401(k)

Employee stock purchase plan

Educational opportunities

Recognition programs

Qualifications

• Experience in hospitality or food service preferred.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Answer room service calls and take guest orders accurately.
• Upsell sides, desserts, and beverages to enhance profitability.
• Enter orders into the computerized system and settle checks.

Skills

Customer Service

Order Taking

Upselling

Teamwork

Education

High School Diploma

Tools

Computerized Ordering System

Job description

Job Description

Job Number:

Overnight Cashier, In Room Dining - Waldorf Astoria Orlando (HOT0BLP9)

Work Locations

Waldorf Astoria Orlando, 14200 Bonnet Creek Resort Lane, Orlando, FL 32821

Waldorf Astoria Orlando is seeking an In Room Dining Overnight Cashier to join our Food and Beverage Team!

Our luxurious Forbes 4-Star property, located amidst Walt Disney Resort, features 502 rooms, 30,000 sq ft of banquet space, and 7 food and beverage outlets, including 3 restaurants, 2 bars, a pool, and in-room dining.

Shift: Various – availability on weekdays, weekends, and holidays required.

Pay Rate: $13.00 per hour, commensurate with experience and location.

What will I be doing?

Answer room service calls, take guest orders accurately in a friendly, courteous, and professional manner to ensure guest satisfaction. Upsell sides, desserts, and beverages to enhance profitability. Enter orders into the computerized system and settle checks upon delivery.

What are we looking for?

Hilton, founded in 1919, has been a leader in hospitality, known for innovation, quality, and success. We seek team members who exemplify our core Values:

• Hospitality - delivering exceptional guest experiences
• Integrity - doing the right thing always
• Leadership - leading in our industry and communities
• Teamwork - collaborating effectively
• Ownership - taking responsibility for actions
• Now - operating with urgency and discipline

Additionally, we value attributes such as:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxurious resorts to mid-priced hotels. Our mission is to create remarkable experiences worldwide, with our team members at the heart of it all.

We offer a comprehensive benefits package including:

• Access to your pay when needed via DailyPay
• Medical insurance for you and your family
• Mental health resources
• Paid Time Off (PTO)
• Travel discounts through Go Hilton
• Parental leave
• Matching 401(k)
• Employee stock purchase plan at 15% discount
• Educational opportunities and career development
• Recognition programs

* Benefits may vary by property.