Outlet Server - Hard Rock Cafe

Hard Rock International; Cincinnati, Northern (OH, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Hard Rock Cafe in Cincinnati is seeking a part-time Server to guide guests through the dining experience, take orders, run food, and process payments with a POS system. You’ll verify IDs, ensure responsible alcohol service, and maintain a clean station.

A friendly attitude and solid organization help create memorable experiences for guests. The role expects a high school diploma or equivalent, strict adherence to food safety, and the ability to stay calm in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Follows all food safety & sanitation procedures.
• Remaining calm in a hectic, fast-paced atmosphere.
• Display a positive and outwardly friendly attitude toward guests.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions using a point-of-sale system.
• Properly checks I.D.s for guests who appear under the legal drinking age.
• Demonstrating responsible alcohol service.
• Maintaining a clean & organized station and performing opening/closing duties.
• Directing guests to areas & restrooms and creating memorable experiences.

Skills

Customer service

Education

High School diploma or equivalent

Job description

## Outlet Server - Hard Rock CafeApply: Onsite: Hard Rock Casino Cincinnati: Part time: Posted Today: R6773Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:****POSITION SUMMARY**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).**PRIMARY RESPONSIBILITIES*** Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under the legal drinking age.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.**REQUIREMENTS*** EXPERIENCE, EDUCATION, AND CERTIFICATIONS* High School diploma or equivalent.* Follows all food safety & sanitation procedures. In some regions, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card .* Remaining calm in a hectic, fast-paced atmosphere.* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.* Displaying a positive and outwardly friendly attitude toward guests.**PHYSICAL DEMANDS*** Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.* Ability to sit for extended periods of time.* Ability to make repeating movements of the arms, hands, and wrists.* Ability to express or exchange ideas verbally and perceive sound by ear.* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.* Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.* Ability to turn or twist body parts in a circular motion.* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.* Ability to travel via auto or airplane for long periods of time.