Outlet Server - HRC Foxwoods Family Dining

Hard Rock International; Ledyard (CT); On-site; USD 17,000 - 23,000; Part time

Job summary

Hard Rock Cafe Foxwoods is seeking a part-time Outlet Server to deliver the full Hard Rock experience. You will take guests' orders, run food, handle cash and payments, and use the POS to process sales in a lively casino dining environment.

You will verify IDs for alcohol service, maintain an organized station, assist with side duties, and help create memorable experiences that turn guests into 'Raving Fans'.

Qualifications

• Experience as a server is preferred.
• Ability to work in a fast-paced dining environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Take guests’ orders and enter them into the POS system.
• Run food and beverages to tables and remove finished dishes.
• Handle cash and other payment forms; process sales.
• Verify IDs and assist with responsible alcohol service.
• Maintain a clean, organized station and assist with side duties.
• Engage guests to create memorable experiences and ‘Raving Fans’.

Skills

Guest service

POS system

Cash handling

ID verification

Job description

## Outlet Server - HRC Foxwoods Family DiningApply: Hard Rock Cafe Foxwoods: Part time: Posted Today: R16961Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Native Americans receive preference in accordance with Tribal Laws. PHYSICAL DEMANDS* Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.* Ability to sit for extended periods of time.* Ability to make repeating movements of the arms, hands, and wrists.* Ability to express or exchange ideas verbally and perceive sound by ear.* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.* Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.* Ability to turn or twist body parts in a circular motion.* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.### Why work here?Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!