Outlet Sales Associate

RH (Restoration Hardware); New Jersey; On-site; USD 21,000 - 30,000; Part time

Job summary

RH Outlets is seeking an Outlet Sales Associate who delivers extraordinary customer experiences and drives sales with product expertise and brand passion. You will engage customers, educate on features and craftsmanship, and uphold RH aesthetics in a fast-paced environment.

The role emphasizes relationship selling, knowledge of the full RH assortment, and proficient use of Mac, iOS, Microsoft Office and Google apps to support a high‑quality shopping experience.

Qualifications

• 1+ years of experience in retail, preferably home furnishings.
• Proven ability to exceed sales objectives through relationship‑driven selling and product knowledge.
• Proficiency with Mac OS, iOS devices, Microsoft Office and Google applications.

Responsibilities

• Represent the RH brand with professional communication and a brand‑reflective presence.
• Engage customers and educate them on RH products, features, benefits and craftsmanship.
• Develop expert knowledge of RH assortment, services and store policies.
• Maintain brand‑appropriate merchandise presentation and store appearance.
• Process sales transactions accurately to create a seamless purchasing experience.
• Contribute to team goals and support store success in driving sales.

Skills

Retail experience

Customer service

Relationship selling

Product knowledge

Tools

Mac OS

iOS devices

Microsoft Office

Google applications

Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
• Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

• 1+ years of experience in retail, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

PHYSICAL REQUIREMENTS

• Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing