Outlet Sales Associate

Goodwill NCW Jobs; Appleton (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

Goodwill NCW Jobs is seeking a dedicated team member for a full-time position at their Outlet Store in Appleton, WI. This role is pivotal for ensuring customer satisfaction by accurately processing payments and maintaining the retail environment.

Responsibilities include educating customers about various store programs and ensuring a clean, organized workspace. Candidates must demonstrate strong communication abilities, reliability, and the capability to manage multiple tasks under pressure.

Qualifications

• Ability to efficiently process payments and handle cash accurately.
• Excellent communication skills and ability to educate customers.
• Reliable transportation and willingness to work a flexible schedule.

Responsibilities

• Process payments accurately for items sold.
• Educate customers on programs and promotions.
• Maintain a clean and organized work area.

Skills

Time management

Customer service

Attention to detail

Basic math skills

Communication

Computer proficiency/willingness to learn

Job description

Job Details

Job Location: Outlet Store - Appleton, WI 54914 | Position Type: Full Time | Job Shift: FT

Who We Are

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do

• Ensures customer satisfaction by efficiently and accurately processing payments for items sold by the pound or by the unit while following cash-handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on Good Points program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills required.
• Fluent in English.
• Experience with computers or willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a retail and warehouse environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability to repetitively: stand for prolonged periods of time (up to 8 hours).
• Independent twist, lift, carry, push or pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds.
• Reach (approximately 54 inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.