Outlet Retail Shift Lead & Style Coach

cabi Clothing; Phoenix (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

cabi Outlet is seeking a Shift Supervisor to lead the store team, coach coworkers, and ensure an outstanding customer experience on a day-to-day basis. You'll style clients, drive sales, and uphold store standards, with responsibilities including cash handling and end-to-end operations.

The role requires prior retail leadership experience, strong communication, and the ability to manage multiple tasks while adapting to busy shifts, including nights and weekends.

Qualifications

• Retail leadership experience (Key Holder / Supervisor)
• Strong communication and relationship-building with customers and coworkers
• Proficient with Microsoft Office (Excel, Outlook, Word) and quick to learn new systems
• Trustworthy with cash handling and store assets
• Excellent organizational skills with multi-tasking ability
• Positive, accountable leadership with integrity
• Availability for nights, weekends, holidays, and occasional solo coverage
• Ability to stand, move throughout store, and lift up to 50 lbs

Responsibilities

• Lead on the sales floor, styling clients, driving sales, and setting the tone for great customer experience
• Build customer loyalty through genuine relationships and clienteling
• Coach, motivate, and support the team, delegating tasks and stepping in as Manager on Duty when needed
• Track KPIs and help the store hit its daily, weekly, and monthly goals
• Oversee merchandising, shipment processing, and store presentation standards
• Handle cash, banking, and store records with accuracy and integrity
• Keep things running — solo or as part of the team — whether that’s on the floor or behind the scenes

Skills

Retail leadership

Clienteling

Communication

Cash handling

Office suite

Organizational skills

Flexibility

Tools

Microsoft Office

Job description

cabi Outlet is seeking a Shift Supervisor to lead the store team, coach coworkers, and ensure an outstanding customer experience on a day-to-day basis. You'll style clients, drive sales, and uphold store standards, with responsibilities including cash handling and end-to-end operations.

The role requires prior retail leadership experience, strong communication, and the ability to manage multiple tasks while adapting to busy shifts, including nights and weekends.