Outlet Host

Hard Rock International; Miami (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Comprehensive benefits package

Healthy work-life balance

Job summary

Hard Rock International is seeking a part-time Host for their Miami location. The ideal candidate will provide exceptional customer service by being the first point of contact for guests. Responsibilities include greeting guests, maintaining a clean waiting area, and assisting servers. Applicants should possess strong communication skills and a friendly demeanor. The role offers a comprehensive benefits package, allowing for a healthy work-life balance.

Qualifications

• Ability to greet and seat guests warmly.
• Experience in customer-facing roles is preferred.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Greet and welcome guests at the front door.
• Maintain cleanliness and organization in the waiting area.
• Assist servers and managers during shifts.
• Direct guests to areas and restrooms.

Skills

Customer service

Communication

Time management

Organizational skills

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] Host page is loaded## Outlet Hostlocations: Hard Rock Cafe Miamitime type: Part timeposted on: Posted Todayjob requisition id: R4727Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).* Opening doors, where applicable* Welcoming and thanking guests* Answering questions - accurately and politely* Maintaining a clean and organized waiting area* Answering the phone* Directing guests to areas & restrooms* Providing security for co-workers, guests and celebrities* Assisting servers, bussers and managers* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.* Assuring the complete satisfaction of each and every guest* Creating memorable experiences* Entertaining guests to create “Raving fans”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.