Outlet Associate: Fast-Paced Retail & Customer Care

Goodwill Industries of Middle Tennessee, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

403(b) Retirement Plan

Paid vacation

Paid holidays

Sick leave

Bereavement leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an Outlet Associate in Nashville. You will support daily outlet store operations by assisting customers, rotating merchandise, and maintaining a clean and safe sales floor. You will help with production and donation flow as needed and follow safety and loss prevention procedures.

The role requires strong teamwork, attention to safety, and the ability to work in a fast-paced retail environment. Evening/weekend availability is often required.

Qualifications

• Basic customer service skills and ability to work as part of a team.
• Ability to stand, walk, bend, lift, push, and pull throughout shift.
• Follow safety and loss prevention procedures in a fast-paced retail environment.

Responsibilities

• Greet and assist customers in a friendly manner.
• Move carts, tables, and merchandise on/off the sales floor.
• Support donation flow and backroom operations as needed.
• Maintain cleanliness and safety of the sales floor and production areas.
• Work with store leadership and team members to meet goals.

Skills

Customer service

Teamwork

Safety procedures

Material handling

Education

High School Diploma or equivalent

Tools

Forklift certification

Pallet jacks

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking an Outlet Associate in Nashville. You will support daily outlet store operations by assisting customers, rotating merchandise, and maintaining a clean and safe sales floor. You will help with production and donation flow as needed and follow safety and loss prevention procedures.

The role requires strong teamwork, attention to safety, and the ability to work in a fast-paced retail environment. Evening/weekend availability is often required.