Outfitter: Run Gear Expert & Customer Champion

Fleet Feet Richmond; Richmond (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

High energy atmosphere

Advancement opportunities

Community involvement

Product discounts

Passionate team

Job summary

Fleet Feet Richmond is seeking an enthusiastic Outfitter to help customers find the right gear and footwear. You will listen to customer needs, recommend products, and build lasting relationships with shoppers and the local running community.

You will thrive in a fast-paced store setting, providing personalized solutions, and supporting brand initiatives while delivering outstanding service and teamwork.

Qualifications

• Experience in a customer-facing sales environment preferred.
• Flexible schedule including days, evenings, weekends, and holidays.
• Proactive learner and sound decision maker.
• Deliver outstanding customer experience by outfitting customers.
• Collaborative and customer-focused team member.

Responsibilities

• Recommend gear and products to customers.
• Build and maintain relationships with customers, vendors, and peers.
• Listen to customer needs and provide personalized solutions.
• Outfit customers with everything they need to get started or persevere.
• Support Fleet Feet initiatives and events.

Skills

Customer service

Sales experience

Proactive learner

Detail oriented

Accountable

Adaptable

Collaborative

Communication

Team player

Customer-centric

Initiative

Job description

Fleet Feet Richmond is seeking an enthusiastic Outfitter to help customers find the right gear and footwear. You will listen to customer needs, recommend products, and build lasting relationships with shoppers and the local running community.

You will thrive in a fast-paced store setting, providing personalized solutions, and supporting brand initiatives while delivering outstanding service and teamwork.