Outfitter & Customer Service Pro — Outdoors Expert

Sportsman's Warehouse; Erie (Erie County); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Health & Wellness

401(k) Matching

EAP

Insurance

HealthJoy App

Job summary

Sportsman’s Warehouse in Erie, PA is seeking a part-time Customer Service Associate / Outfitter to deliver outstanding in-store service and help customers find gear for fishing, hiking, camping, and hunting. We welcome outdoor enthusiasts of all experience levels.

You’ll greet customers, share your passion for the outdoors, keep the department inviting and organized, and take part in incentive programs and training to grow with the store.

Qualifications

• Excellent communication and interpersonal skills.
• High school diploma or equivalent preferred but not required.
• Willingness to stand and lift up to 20 lbs.
• Sales and product knowledge training provided.

Responsibilities

• Deliver Exceptional Service: Greet every customer with a friendly smile, listen to their needs, and go above and beyond to ensure they have an outstanding experience in our store.
• Be a Knowledgeable Guide: Share your passion and expertise about outdoor activities, products, and destinations. Help customers find exactly what they need for their next adventure, whether it’s fishing, hiking, camping, or hunting.
• Maintain an Inviting Space: Keep the department clean, organized, and well-stocked, creating a welcoming environment that encourages customers to explore and enjoy.
• Promote Our Best Products: Educate customers on our products’ unique features and benefits, including protection plans and gear upgrades, to enhance their outdoor experiences.
• Support Team Success: Work collaboratively with teammates to ensure smooth store operations, handle customer requests efficiently, and create a positive atmosphere for everyone.

Skills

Excellent communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Sportsman’s Warehouse in Erie, PA is seeking a part-time Customer Service Associate / Outfitter to deliver outstanding in-store service and help customers find gear for fishing, hiking, camping, and hunting. We welcome outdoor enthusiasts of all experience levels.

You’ll greet customers, share your passion for the outdoors, keep the department inviting and organized, and take part in incentive programs and training to grow with the store.