Outdoor Store Sales Specialist - Customer-Focused

Recreational Equipment, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Washington, DC is hiring a Store Sales Specialist to help customers discover products, memberships, and services while delivering the REI 100% customer satisfaction guarantee. You will share knowledge, make recommendations, and assist with transactions to ensure a great in-store experience.

You will also help keep the store organized, engage with customers, and participate in training to promote REI goods and services.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships.
• Open to feedback and other viewpoints.

Responsibilities

• Assist customers with questions about products, memberships, and special tickets.
• Maintain visual standards with store management and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Flex schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Customer service

Communication skills

Relationship building

Job description

REI Co-op in Washington, DC is hiring a Store Sales Specialist to help customers discover products, memberships, and services while delivering the REI 100% customer satisfaction guarantee. You will share knowledge, make recommendations, and assist with transactions to ensure a great in-store experience.

You will also help keep the store organized, engage with customers, and participate in training to promote REI goods and services.