Outdoor Sports Guide - Start date 9/28/2026

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Spa access

Health plan

PTO 25 days

Life insurance

Maternity leave

Professional growth

Job summary

Canyon Ranch is opening Canyon Ranch Austin in Fall 2026 in Texas Hill Country, inviting you to join the founding team. This role focuses on guiding outdoor programs, ensuring guest safety, and delivering exceptional experiences across biking, hiking, and related activities.

We value strong interpersonal skills, reliability, and a willingness to work outdoors in varying conditions. The position requires a flexible schedule, clean driving record, and a commitment to guest satisfaction and safety.

Qualifications

• First Aid within 90 days (Wilderness First Aid preferred).
• MA driver’s license meeting Group A requirements.
• ACCT Facilitator Training if leading ropes course activities.
• Lifeguard certification preferred.

Responsibilities

• Serve as ambassador of fun, engaging guests and keeping them entertained and safe during outdoor sports and activities.
• Lead and instruct guests in proper operation, safety, and techniques for biking, hiking, and other outdoor programs, ensuring safety requirements are followed.
• Operate 15-passenger vans and trailers safely, following traffic rules and Canyon Ranch protocols.
• Maintain and prepare Outdoor Sports equipment, perform pre‑ and post‑event setup and cleanup, and keep work areas clean and organized.
• Deliver exceptional guest service by monitoring participation, adapting activities to guest needs, and fostering a positive, professional experience.
• Collaborate with team, take direction from supervisors, and adhere to guest service standards.

Skills

Interpersonal skills

Customer service

Physical fitness

Education

High school diploma or GED

Tools

First Aid certification

Job description

Overview

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well‑being through world‑class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 — our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.

Join the founding team at Canyon Ranch Austin. Recruitment is underway today, with anticipated start dates beginning in Fall 2026.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Serve as an ambassador of fun, engaging guests, keeping them entertained and safe during outdoor sports and activities.
• Lead and instruct guests in proper operation, safety, and techniques for biking, hiking, and other outdoor programs, ensuring all safety requirements are followed.
• Operate 15-passenger vans and trailers safely, following all traffic rules and Canyon Ranch protocols, including fueling and vehicle care.
• Maintain and prepare all Outdoor Sports (ODS) equipment, perform pre‑and post‑event setup and cleanup, and ensure work areas are clean and organized.
• Deliver exceptional guest service by monitoring participation, adapting activities to guest needs, and fostering a positive, professional experience.
• Collaborate effectively with team members, taking direction from supervisors and adhering to departmental operations and Canyon Ranch guest service standards.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• High school diploma or GED required; 2+ years of experience in guiding, recreation, sports, or customer service preferred.
• Must be 21 years or older with a valid state driver’s license and a clean driving record for the past 3 years.
• Flexible schedule with availability on‑call, weekdays, weekends, and holidays; work is physically strenuous and performed outdoors.
• Strong interpersonal skills required; must enjoy engaging with guests and facilitating conversation easily.
• Required certifications: First Aid within 90 days (Wilderness First Aid preferred), MA driver’s license meeting Group A requirements, and ACCT Facilitator Training if leading ropes course activities.
• Lifeguard certification preferred

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.

The pay rate for this position starts at $22.60/hour.

The wage for this role may take into account factors for compensation decisions including but not limited to skill sets; experience and training; licensure or certifications; and other business and organizational needs.