Outdoor Power Equipment Service Technician

Family-Farm-and-Hom; Arcada Township (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Family Farm and Home is seeking a Service Technician to diagnose, repair, and service 2- and 4-cycle engines and outdoor power equipment, including brands such as Briggs & Stratton, Kohler, Kawasaki, and Husqvarna. The role requires strong customer interaction and the ability to estimate pricing and delivery while supporting the repair department.

You will also assist in loading purchases, participate in training peers, and maintain safety and store standards.

Qualifications

• At least 1 year of small engine and outdoor power equipment repair experience.
• Welding and 12-volt wiring skills are required.
• Sales and marketing experience with retail programs is expected.
• Excellent verbal and written communication; ability to multitask.
• Must be able to lift 65 pounds and work a flexible schedule including weekends.
• Knowledge of retail computer systems; MS Word and Excel are a plus.

Responsibilities

• Diagnose, repair and service two- and four-cycle engines and related equipment.
• Inspect and repair carburetors and fuel systems; service outdoor power gear.
• Assist customers, estimate pricing and delivery; promote loyalty programs.
• Maintain shop cleanliness, assist in loading customer purchases and shipments.
• Support training and development of peers; ensure repair department meets expectations.
• Adhere to safety standards and respond to store management directives.

Skills

Small engine repair

Outdoor power equipment repair

Sales and marketing experience

Verbal and written communication

Multitasking

Physical strength 65 pounds

Flexible schedule

Tools

MS Word

Excel

Job description

Family Farm and Home is seeking a Service Technician to diagnose, repair, and service 2- and 4-cycle engines and outdoor power equipment, including brands such as Briggs & Stratton, Kohler, Kawasaki, and Husqvarna. The role requires strong customer interaction and the ability to estimate pricing and delivery while supporting the repair department.

You will also assist in loading purchases, participate in training peers, and maintain safety and store standards.