Outdoor Pool Concierge: Member Experience Lead

Life Time, Inc.; Florida; On-site; USD 25,000 - 33,000; Full time

Job summary

Life Time, Inc. is seeking a Pool Concierge to deliver exceptional service at the outdoor pool. You will greet members and guests, validate access, and assist with wristbands, towels, and space upkeep to ensure a welcoming, safe environment.

The role requires a High School Diploma or equivalent, CPR/First Aid certification, and at least 6 months of customer service experience. You must be able to stand outdoors for extended periods, including summer shifts.

Qualifications

• Minimum six months of customer service experience.
• CPR and First Aid certification is required.
• Ability to stand for at least 4 hours at a time.
• Strong verbal and written communication skills.
• Comfort using a computer and tablet.

Responsibilities

• Greet and admit members and guests to the outdoor pool.
• Validate access via Pool Memberships and Guest Passports.
• Provide wristbands, towels, and maintain pool deck spaces.

Skills

Customer service

Communication

Computer/tablet proficiency

Outdoor work

Education

High School Diploma or GED

Job description

Life Time, Inc. is seeking a Pool Concierge to deliver exceptional service at the outdoor pool. You will greet members and guests, validate access, and assist with wristbands, towels, and space upkeep to ensure a welcoming, safe environment.

The role requires a High School Diploma or equivalent, CPR/First Aid certification, and at least 6 months of customer service experience. You must be able to stand outdoors for extended periods, including summer shifts.