Outdoor Loadout & Customer Service Associate

Rural King; Warren (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Rural King is seeking an Outside Recovery Associate to support customer loadouts, outdoor merchandising, freight, and store appearance while delivering exceptional service. You'll help load purchases, manage outdoor areas, and assist in unloading deliveries, all while following safety and merchandising guidelines.

The role requires strong customer service, reliability, and the ability to work independently or in a team.

Qualifications

• Retail, customer service, warehouse, or related experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and in a fast-paced team environment.
• Comfortable using handheld scanners, computers, and retail equipment.
• Dependable, adaptable, and willing to learn.

Responsibilities

• Safely load customer purchases into vehicles and complete load out tickets.
• Maintain outdoor merchandise according to the Outdoor Merchandising Guide.
• Price, zone, and replenish merchandise in load lanes, nurseries, bullpens, and other outdoor areas.
• Assist with unloading delivery trucks and moving merchandise.
• Maintain clean and organized parking lots, cart corrals, sidewalks, and outdoor areas.
• Collect and return shopping carts.
• Safely operate forklifts, pallet jacks, ladders, handheld scanners, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Stand/walk long periods

Tools

Handheld scanners

Forklift

Pallet jack

Ladders

Job description

Rural King is seeking an Outside Recovery Associate to support customer loadouts, outdoor merchandising, freight, and store appearance while delivering exceptional service. You'll help load purchases, manage outdoor areas, and assist in unloading deliveries, all while following safety and merchandising guidelines.

The role requires strong customer service, reliability, and the ability to work independently or in a team.