Outdoor Load-Out & Customer Service Pro

Rural King; Marion (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence

Associate Discount

SmartDollar Program

Assistance Program

RK Cares

Chaplaincy Services

YMCA Membership

Job summary

Rural King in Marion, OH is seeking a team-oriented associate to deliver exceptional customer service, assist customers with loading purchases, and help maintain a clean, safe store environment. You’ll participate in cross-training and use standard store equipment to support daily operations.

The role emphasizes teamwork, integrity, initiative, and continuous improvement as you engage customers and contribute to a positive shopping experience.

Qualifications

• Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
• Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
• Ability to operate independently without direct oversight.
• Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.

Responsibilities

• Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
• Collect customer signatures for load out tickets to confirm successful transactions.
• Perform “load outs” for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
• Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
• Ensure accurate pricing of products for customer convenience.
• Keep the parking lot, corral, and designated areas clean and well-maintained.
• Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
• Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
• Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Job description

Rural King in Marion, OH is seeking a team-oriented associate to deliver exceptional customer service, assist customers with loading purchases, and help maintain a clean, safe store environment. You’ll participate in cross-training and use standard store equipment to support daily operations.

The role emphasizes teamwork, integrity, initiative, and continuous improvement as you engage customers and contribute to a positive shopping experience.