Outdoor Lift Operations Lead — Guest Service

Timberline Lodge; Oregon; Vor Ort; USD 21.000 - 33.000; Vollzeit

Zusammenfassung

Timberline Lodge is seeking a Lift Operator to operate the chairlift, load and unload guests, and perform snow maintenance at lift terminals. You will also check tickets, assist guests, maintain logs, and help manage staff under the Summit Ski Area Manager's direction.

This role requires prior lift operations experience, a Timberline-approved driver status, and the ability to work outdoors in all weather. Excellent guest service, teamwork, and reliable attendance are essential.

Qualifikationen

• Must have prior lift operations experience.
• Must be a Timberline approved driver and provide driving records.
• Must be 21 years or older.
• Must have excellent guest service skills.
• Must have sufficient reading and writing skills.
• Must be able to make immediate and appropriate decisions.
• Must successfully complete written and verbal proficiency testing.
• Must be able to work with limited supervision.

Aufgaben

• Operate chairlift, load and unload guests, snow maintenance at top and bottom lift terminals, check tickets and season passes, assisting guests however possible.
• Check tickets and season passes, maintain maze control and assist guests.
• Maintain excellent snow surfaces on ramps and terminal areas.
• Maintain Lift Logs and complete any Lift Incident reports.
• Maintain clean lift terminals and terminal areas.
• Assist Summit Ski Area Manager to ensure proper scheduling based on anticipated business levels, using available forecasting tools.
• Shovel snow.
• Independently open and close lift stations.
• Evaluate standards of staff performance with Summit Ski Area Manager.
• Ensure efficient and effective communication with staff and manager.
• Assist in corrective action procedures.
• Display a high level of leadership and professionalism in all aspects of work.
• Ensure staffs are properly groomed, in proper uniform and report to work on a timely basis.
• Promote a good working rapport in a non-adversary manner among staff members and other company personnel.
• Assist in all Summit Ski Area operations as directed by the Summit Ski Area Manager.
• Present a professional, quality image at all times.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Exercise sound judgment and awareness regarding language, behavior, and dress and grooming.
• Be familiar with Timberline and Summit Pass information and communication network.
• Regular and reliable attendance.

Kenntnisse

Lift operations experience

Driver with Timberline approval

21 years old or older

Guest service

Reading/writing skills

Decision making

Proficiency testing

Work with limited supervision

Jobbeschreibung

Timberline Lodge is seeking a Lift Operator to operate the chairlift, load and unload guests, and perform snow maintenance at lift terminals. You will also check tickets, assist guests, maintain logs, and help manage staff under the Summit Ski Area Manager's direction.

This role requires prior lift operations experience, a Timberline-approved driver status, and the ability to work outdoors in all weather. Excellent guest service, teamwork, and reliable attendance are essential.