Outdoor Gear Specialist & Customer Service Pro

Sportsman's Warehouse; Pennsylvania; On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Employee Discount: Cost +10%

ExpertVoice Discounts

Quarterly Bonuses

Product Protection Plans (FSPs)

Credit Card Sign-Up Incentive

Job summary

Sportsman’s Warehouse in Pennsylvania is seeking a Customer Service Associate / Outfitter to join our frontline team. This role focuses on delivering outstanding service, sharing product knowledge, and guiding customers through their outdoor adventures.

We offer training, incentives, and opportunities to grow within a dynamic retail environment. As part of a community-driven company, Outfitters help create a welcoming store experience, with a focus on teamwork, accuracy, and a passion for the

Qualifications

• Greet customers and deliver outstanding service.
• Share passion and knowledge about outdoor products.
• Maintain an inviting, organized department with up-to-date stock.

Responsibilities

• Deliver Exceptional Service: Greet every customer with a friendly smile, listen to their needs, and ensure an outstanding in-store experience.
• Be a Knowledgeable Guide: Share your passion for outdoor activities and help customers find what they need for their adventures.
• Maintain an Inviting Space: Keep the department clean, organized, and well-stocked.
• Promote Our Best Products: Educate customers on product features, protection plans, and gear upgrades.
• Support Team Success: Work with teammates to ensure smooth store operations and a positive atmosphere.

Skills

Excellent communication

Interpersonal skills

Customer service enthusiasm

Education

High school diploma or equivalent

Job description

Sportsman’s Warehouse in Pennsylvania is seeking a Customer Service Associate / Outfitter to join our frontline team. This role focuses on delivering outstanding service, sharing product knowledge, and guiding customers through their outdoor adventures.

We offer training, incentives, and opportunities to grow within a dynamic retail environment. As part of a community-driven company, Outfitters help create a welcoming store experience, with a focus on teamwork, accuracy, and a passion for the