Outdoor Gear Sales Specialist – Trusted Advisor

REI

Houston (TX)

On-site

USD 22,000 - 23,000

Full time

4 days ago
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Benefits offered by this job

Employee discount
Health benefits
Retirement plan
Accrued time off

Job summary

REI is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor merchandised while staying ahead of product trends.

Strong communication and relationship-building skills are essential. The role emphasizes delivering REI's 100% customer satisfaction guarantee and contributing to a culture that values inclusivity, teamwork, and a

Qualifications

  • Store retail experience preferred.
  • Enjoys communicating and building relationships inside and outside the organization.
  • Open to feedback and other viewpoints to support the business.
  • Uses business understanding, innovative thinking and sound judgment to solve problems.
  • Makes solid recommendations by combining information from various sources.
  • Produces quality work by setting goals and priorities.
  • Organizes and uses resources to meet deadlines and keeps others in the loop.
  • Engages and influences others to achieve organizational goals.

Responsibilities

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards with store management, merchandising, and sales leads.
  • Engage in REI Sales & Service Training and promote REI goods and services.
  • Support store pick-up, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Ability to work a flexible schedule based on business needs.
  • Additional duties as assigned.

Skills

Customer service
Retail experience
Communication
Feedback openness
Problem solving
Decision making
Planning & organization
Influence & teamwork

Job description

REI is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor merchandised while staying ahead of product trends.

Strong communication and relationship-building skills are essential. The role emphasizes delivering REI's 100% customer satisfaction guarantee and contributing to a culture that values inclusivity, teamwork, and a

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