Outdoor Gear Sales Specialist & Customer Experience Pro

REI; Loveland (CO); On-site; USD 23,000 - 26,000; Full time

Job summary

REI in Loveland is seeking a Store Sales Specialist to help customers find gear, share knowledge, and promote memberships. You will keep the floor organized, assist with questions about products and services, and contribute to REI’s 100% customer satisfaction guarantee through friendly, informed service.

You’ll participate in training, support store pickup, and follow loss-prevention and safety procedures. A flexible schedule, strong communication, and relationship-building are valued as you

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Ability to take feedback and adapt.
• Makes solid recommendations from diverse information.
• Strong planning and prioritization to meet deadlines.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Communication

Relationship building

Open to feedback

Problem solving

Goal setting

Time management

Team engagement

Job description

REI in Loveland is seeking a Store Sales Specialist to help customers find gear, share knowledge, and promote memberships. You will keep the floor organized, assist with questions about products and services, and contribute to REI’s 100% customer satisfaction guarantee through friendly, informed service.

You’ll participate in training, support store pickup, and follow loss-prevention and safety procedures. A flexible schedule, strong communication, and relationship-building are valued as you