Outdoor Gear Sales & Service Specialist

REI; West Hartford (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Accrued time off

Job summary

REI in West Hartford, CT is seeking a Store Sales Specialist to assist customers, answer questions, and process transactions. You will help keep shelves organized and promote memberships while delivering friendly service to ensure a seamless shopping experience.

Join a team that values inclusivity and customer satisfaction, with training and opportunities to grow while supporting the store’s operations and merchandise presentation.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Communication skills

Relationship building

Feedback mindset

Problem solving

Recommendation making

Quality workmanship

Time management

Resource organization

Influencing others

Job description

REI in West Hartford, CT is seeking a Store Sales Specialist to assist customers, answer questions, and process transactions. You will help keep shelves organized and promote memberships while delivering friendly service to ensure a seamless shopping experience.

Join a team that values inclusivity and customer satisfaction, with training and opportunities to grow while supporting the store’s operations and merchandise presentation.