Outdoor Gear Sales Pro — Store Specialist

Recreational Equipment, Inc.; Hingham (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Store Sales Specialist to share knowledge, assist customers, and promote memberships while ensuring outstanding in-store experiences in Massachusetts. You will help keep merchandise organized and contribute to a 100% customer satisfaction guarantee through helpful recommendations and efficient service.

The role emphasizes building relationships, providing product guidance, and collaborating with team members to meet store goals and maintain store standards.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication

Open to feedback

Problem solving

Recommendation making

Goal setting

Organization

Influencing others

Job description

REI Co-op is seeking a Store Sales Specialist to share knowledge, assist customers, and promote memberships while ensuring outstanding in-store experiences in Massachusetts. You will help keep merchandise organized and contribute to a 100% customer satisfaction guarantee through helpful recommendations and efficient service.

The role emphasizes building relationships, providing product guidance, and collaborating with team members to meet store goals and maintain store standards.