Outdoor Gear Sales Specialist | Flexible Schedule

REI; Framingham (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Framingham, MA is seeking a Store Sales Specialist to assist customers, share product knowledge, and facilitate transactions while helping with store organization and merchandising. You will stay informed about REI products and services and participate in ongoing training to deliver exceptional service.

The role emphasizes flexible scheduling, collaboration, and contributing to a positive, inclusive store environment that supports REI’s commitment to outdoor experiences for all.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships.
• Open to feedback and other viewpoints.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.

Skills

Retail experience

Customer service

Communication

Relationship building

Open to feedback

Job description

REI Co-op in Framingham, MA is seeking a Store Sales Specialist to assist customers, share product knowledge, and facilitate transactions while helping with store organization and merchandising. You will stay informed about REI products and services and participate in ongoing training to deliver exceptional service.

The role emphasizes flexible scheduling, collaboration, and contributing to a positive, inclusive store environment that supports REI’s commitment to outdoor experiences for all.