Outdoor Gear Sales Pro — Expert Customer Experience

Recreational Equipment, Inc.; Vernon Hills (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Vernon Hills, IL seeks a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and keep the floor merchandised, drawing on product knowledge to stay ahead of trends.

Bring your authentic self to a team that values inclusivity and customer-centric service.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Relationship building

Problem solving

Team collaboration

Job description

REI Co-op in Vernon Hills, IL seeks a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, promote memberships, and keep the floor merchandised, drawing on product knowledge to stay ahead of trends.

Bring your authentic self to a team that values inclusivity and customer-centric service.