Outdoor Gear Sales Pro & Customer Experience Guide

Recreational Equipment, Inc.; Medford (OR); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Oregon is hiring a Store Sales Specialist to share product knowledge, recommend items, and engage with customers daily. You will help process transactions, promote REI memberships, and keep the floor merchandised and organized while staying ahead of trends with product knowledge.

The role emphasizes delivering 100% customer satisfaction and requires a flexible schedule. Training in REI Sales & Service is provided to support success in this dynamic retail environment.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Customer communication

Relationship building

Flexibility

Job description

REI Co-op in Oregon is hiring a Store Sales Specialist to share product knowledge, recommend items, and engage with customers daily. You will help process transactions, promote REI memberships, and keep the floor merchandised and organized while staying ahead of trends with product knowledge.

The role emphasizes delivering 100% customer satisfaction and requires a flexible schedule. Training in REI Sales & Service is provided to support success in this dynamic retail environment.