Outdoor Gear & Membership Sales Specialist

REI; Sarasota (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

REI is seeking a Store Sales Specialist to assist customers, share product knowledge, and drive sales in our Sarasota store. You will help with memberships, provide recommendations, and ensure the floor is well-organized while maintaining high service standards.

The role emphasizes customer engagement, teamwork, and adaptability to meet daily store goals and deliver a consistent REI experience. Prior retail exposure and strong communication are valued for success.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Retail sales

Communication

Relationship building

Job description

REI is seeking a Store Sales Specialist to assist customers, share product knowledge, and drive sales in our Sarasota store. You will help with memberships, provide recommendations, and ensure the floor is well-organized while maintaining high service standards.

The role emphasizes customer engagement, teamwork, and adaptability to meet daily store goals and deliver a consistent REI experience. Prior retail exposure and strong communication are valued for success.