Outdoor Gear Expert & Customer Champion

Recreational Equipment, Inc.; Houston (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

REI Co-op in Houston is seeking a Store Sales Specialist to warmly assist customers, share product knowledge, and drive membership sign-ups. You will help maintain floor merchandising, process transactions, and support pickup operations while staying current on product trends.

The role emphasizes strong customer service, relationship building, and teamwork in a fast-paced retail environment with flexible scheduling and a commitment to inclusivity.

Qualifications

• Experience in store retail or customer-facing roles is preferred.
• Able to communicate clearly and build relationships with customers.
• Willingness to learn and apply product knowledge.

Responsibilities

• Assist customers with product and membership questions.
• Promote REI services and memberships to shoppers.
• Maintain store visual standards with management and leads.
• Support store pickup and processing of products.

Skills

Customer service

Retail sales

Merchandising

Relationship building

Flexibility

Job description

REI Co-op in Houston is seeking a Store Sales Specialist to warmly assist customers, share product knowledge, and drive membership sign-ups. You will help maintain floor merchandising, process transactions, and support pickup operations while staying current on product trends.

The role emphasizes strong customer service, relationship building, and teamwork in a fast-paced retail environment with flexible scheduling and a commitment to inclusivity.