Outcome & Product Lead - Senior Manager, Transformation

EY; Phoenix (AZ); Hybride; USD 202 000 - 420 000; Plein temps

Résumé du poste

EY is seeking an Outcome / Product Lead for Challenger, a new EY program, to own ventures from problem discovery through scale and to shape outcomes with cross-functional teams. This role sits at the intersection of innovation, product management, and business transformation.

The role values outcomes over outputs and measures success by meaningful changes in how people work. Travel up to 50% and hybrid office arrangements are required to support delivery.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsabilités

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escalati decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Connaissances

Strong product judgment

Curiosity to challenge conventional

Ability to integrate user research, 운영

Formation

Bachelor’s Degree in a relevant field of study

Description du poste

EY is seeking an Outcome / Product Lead for Challenger, a new EY program, to own ventures from problem discovery through scale and to shape outcomes with cross-functional teams. This role sits at the intersection of innovation, product management, and business transformation.

The role values outcomes over outputs and measures success by meaningful changes in how people work. Travel up to 50% and hybrid office arrangements are required to support delivery.