Outbound Warehouse Supervisor: Small Parcel Lead (Onsite)

YQN Logistics; Port Reading (NJ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Paid Time Off

Sick Leave

Dental insurance

Health insurance

Vision insurance

Job summary

YQN Logistics is seeking a Full-time Onsite Outbound Operations Leader in Port Reading, NJ to manage a small parcel/e-commerce outbound team and ensure on-time shipments. The role focuses on staffing, wave alignment with carriers, and process improvements, with strong emphasis on leadership and WMS/carrier integration. Visa sponsorship is available for qualified employees.

Join a fast-paced, multi-client logistics environment offering competitive benefits and growth opportunities.

Qualifications

• Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field.
• At least 1 year of experience in small parcel/e-commerce outbound operations (high SKU count, multi-client environment).
• Familiar with WMS wave management, carrier integration, and small parcel packaging standards.

Responsibilities

• Leadership and Team Management: Lead the small item outbound team (pickers, packers, labelers, manifestors); manage seasonal staffing spikes.
• Performance Enhancement: Drive pick/pack rates (units per hour) while maintaining order accuracy; implement zone/batch picking and pack station workflow optimization.
• Operational Oversight: Supervise end-to-end outbound for small parcels: wave generation, cartonization, packing slip insertion, label application, and sortation to UPS/FedEx/USPS/regional carriers.
• Schedule Management: Align outbound waves with carrier pickup times; manage shift handoffs to clear all daily orders before carrier departure.
• Reporting: Generate order accuracy rate, packing material usage/cost, shipping timeliness (by carrier service level), and exception logs (e.g., no-label, unscannable).
• Customer Service Excellence: Partner with e-commerce client operations teams to resolve shipping address corrections, substitution approvals, and RMA outbound flows.

Skills

Leadership

WMS wave management

Carrier integration

Small parcel operations

Multi-client coordination

Education

Bachelor’s Degree in Supply Chain

Tools

WMS

Carrier integration

Job description

YQN Logistics is seeking a Full-time Onsite Outbound Operations Leader in Port Reading, NJ to manage a small parcel/e-commerce outbound team and ensure on-time shipments. The role focuses on staffing, wave alignment with carriers, and process improvements, with strong emphasis on leadership and WMS/carrier integration. Visa sponsorship is available for qualified employees.

Join a fast-paced, multi-client logistics environment offering competitive benefits and growth opportunities.