Outbound Warehouse Lead - Shipping & Fulfillment

EFC International; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

EFC International is seeking a Warehouse Supervisor to lead our outbound warehouse operations, including production order processing, packing, kitting, and shipping. You will manage teams across Production Orders, Parcel Packing, LTL, and drivers to ensure orders are fulfilled accurately and on time.

Ideal candidates have prior warehouse leadership experience, strong communication and problem-solving skills, and the ability to balance multiple priorities in a fast-paced environment while

Qualifications

• Previous warehouse, distribution, logistics, manufacturing, or operations experience.
• Ability to lead, train, coach, or coordinate the work of others.
• Strong understanding of warehouse processes, safety practices, and productivity expectations.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication, problem-solving, and decision-making skills.
• Ability to address employee issues professionally and consistently.

Responsibilities

• Provide daily leadership and direction to the Production Orders, Parcel Packing, Strut Accessories, LTL Packing, West Dock, Order Pulling, Truck Shipping, Delivery Driver, and VMI Driver teams and their Leads.
• Oversee production order processing (bagging, kitting, plating coordination) to ensure orders are built accurately and on schedule.
• Manage order pulling operations across LTL, parcel, and will-call order types to meet daily pick schedules.
• Oversee packing operations (parcel, strut accessories, LTL) for accuracy, packaging standards, and on-time readiness for shipment.
• Manage outbound truck/freight (LTL/TL) shipping, including carrier coordination, load scheduling, and shipping documentation.
• Coordinate delivery driver and VMI driver activities, including route/schedule coverage and VMI setup requirements.
• Monitor outbound service levels (on-time ship, order accuracy, shipping errors) and elevate capacity or staffing risks to the Warehouse Manager.
• Balance coverage across multiple outbound functions during peak volume, call-ins, or absences.
• Ensure warehouse work is completed safely, accurately, efficiently, and in alignment with company standards.
• Manage daily floor coverage, including call-ins, absences, workload balancing, and shifting resources as needed.
• Serve as the first point of escalation for employee questions, operational issues, and work prioritization.
• Review and manage employee timecards, attendance items, and related daily labor tracking responsibilities.
• Conduct regular floor walkthroughs to monitor productivity, safety, quality, housekeeping, and adherence to processes.
• Partner with leads and warehouse employees to remove obstacles and keep work moving.
• Develop and mentor employees by providing coaching, guidance, and feedback that fosters growth in performance, productivity, safety, quality, teamwork, and accountability.
• Document and communicate employee performance concerns, attendance issues, and process gaps to the Warehouse Manager.
• Assist with performance conversations, corrective action preparation, and employee development plans as needed.
• Help train new and existing employees on warehouse procedures, expectations, systems, and best practices.
• Support implementation of standard operating procedures and help drive consistency across work areas.
• Partner with the Warehouse Manager on transition planning, team communication, and continuous improvement efforts.
• Maintain a professional, fair, and consistent leadership approach with all employees.

Skills

Leadership

Training

Communication

Problem solving

Time management

Collaboration

Tools

WMS software

Timekeeping system

Reporting tools

Job description

EFC International is seeking a Warehouse Supervisor to lead our outbound warehouse operations, including production order processing, packing, kitting, and shipping. You will manage teams across Production Orders, Parcel Packing, LTL, and drivers to ensure orders are fulfilled accurately and on time.

Ideal candidates have prior warehouse leadership experience, strong communication and problem-solving skills, and the ability to balance multiple priorities in a fast-paced environment while