Outbound Specialist

Esler Companies | Renewal by Andersen; Northborough (MA); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k Match

Paid Time Off

Holidays

Volunteer Time

Job summary

Esler Companies | Renewal by Andersen is seeking an Outbound Specialist based in Northborough, MA. You will proactively contact prospective customers, build rapport, and schedule quality appointments to drive sales opportunities.

The role requires strong phone communication, 1+ year of sales experience, and a customer-first mindset in a fast-paced environment. A supportive team and growth opportunities are offered.

Qualifications

• At least 1 year of sales experience.
• Excellent oral and written communication skills.
• Strong interpersonal skills and openness to constructive feedback.
• Ability to work independently and stay self-motivated.
• Confidence and an outgoing personality, especially over the phone.
• Flexibility and adaptability in a fast-changing environment.

Responsibilities

• Be the friendly voice reaching out to prospective customers.
• Create excitement, build rapport, and set quality appointments.
• Handle outbound calls with our proven methodology.
• Meeting or exceeding daily and monthly goals.
• Accurate data entry with call notes and customer information.
• Performing additional duties as assigned.

Skills

Sales experience

Communication

Interpersonal skills

Self-motivation

Phone communication

Adaptability

Job description

Overview

Join a high‑energy team where your personality and drive truly matter at Esler Companies | Renewal by Andersen! Are you confident, outgoing, and great on the phone? Do you enjoy connecting with people and turning conversations into opportunities? Our team is growing, and we’re looking for an Outbound Specialist who embodies our culture, values, and passion for exceptional customer interactions. This is a role where your energy, communication style, and customer‑first mindset can make an immediate impact. You’ll work with a supportive manager, a team that values collaboration, and a company that takes pride in delivering great experiences. Last year we promoted over 50 of our teammates.

Responsibilities

• Be the friendly voice reaching out to prospective customers.
• Create excitement, build rapport, and set quality appointments.
• Handle outbound calls with our proven methodology.
• Meeting or exceeding daily and monthly goals.
• Accurate data entry with call notes and customer information.
• Performing additional duties as assigned.

Qualifications

• At least 1 year of sales experience.
• Excellent oral and written communication skills.
• Strong interpersonal skills and openness to constructive feedback.
• Ability to work independently and stay self‑motivated.
• Confidence and an outgoing personality, especially over the phone.
• Flexibility and adaptability in a fast‑changing environment.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

Empowered to be Extraordinary.

We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer.

We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Posted Salary Range

USD $60,000.00 - USD $110,000.00 /Yr.