Outbound Sales Specialist

The Travel Corporation; United States; Remote; USD 52,000 - 90,000; Full time

Job summary

The Travel Corporation (TTC) is seeking an Outbound Sales Specialist for its fully remote Contact Center. You will engage qualified leads and past travelers to explore travel options and convert opportunities into bookings, driving incremental revenue across TTC brands.

This role emphasizes measurable performance, relationship-building, and disciplined follow-up to exceed targets while delivering exceptional customer experiences.

Qualifications

• Experience in outbound sales or high-performance contact centers.
• Proven track record of meeting or exceeding sales targets.
• Ability to nurture leads and progress opportunities to close.

Responsibilities

• Proactively contact qualified leads and past travelers through outbound sales activity.
• Conduct high-volume outbound outreach to convert opportunities into bookings.
• Build rapport quickly and engage customers in travel-focused sales conversations.

Skills

Outbound sales

Relationship building

Negotiation

Closing skills

Time management

Communication

CRM experience

Tools

Salesforce

Genesys

Job description

Fully Remote TTC Tour Brands - Fully Remote Contact Center

Job Type

Full-time

Description

For over 100 years, The Travel Corporation (TTC) has been enriching lives by connecting people and places. Through our family of award-winning travel brands, we create unforgettable experiences across the globe, helping travelers discover new destinations, cultures, and perspectives. Behind every journey is a passionate team dedicated to delivering exceptional service and inspiring travel experiences.

Our Values

• Value Every Voice – We put people first.
• Act with Integrity – We do what's right.
• Explore Beyond Boundaries – We're driven by curiosity.
• Own the Outcome – We take responsibility for our decisions.
• Succeed Together – We've got each other's backs.

ABOUT THE ROLE

We are seeking enthusiastic and results-driven Outbound Sales Specialists to join our Contact Center team. This role is ideal for motivated sales professional who thrive on building customer relationships, uncovering travel aspirations, and converting opportunities into bookings.

As an Outbound Sales Specialist, you will proactively engage qualified leads and past travelers through outbound calls, follow-up emails, and consultative conversations. You'll help customers find the right travel experiences while driving incremental revenue across TTC's portfolio of world-class travel brands.

This is a highly measurable, target-driven role where success comes from strong relationship-building skills, consistent follow-up, and a passion for delivering outstanding customer experiences.

WHAT YOU WILL DO

• Proactively contact qualified leads, previous guests,and prospective travelers through outbound sales activity.
• Conduct high-volume outbound outreach and follow-up to convert opportunities into bookings.
• Build rapport quickly and confidently engage customers in travel-focused sales conversations.
• Understand customer needs, preferences, timing, and travel goals through consultative discovery.
• Recommend suitable TTC brands, itineraries, and travel products to meet customer needs.
• Manage opportunities from initial contact through booking, closure, or final disposition.
• Maintain disciplined follow-up schedules and ownership of assigned sales opportunities.
• Identify opportunities to upsell and cross-sell relevant travel experiences.
• Accurately capture customer interactions and sales activity within CRM systems.
• Participate in coaching, training, and development activities to continuously improve sales performance.
• Share customer insights and feedback to support ongoing business and sales improvements.

Requirements

ABOUT YOU

• Experience in outbound sales, business development, inside sales, or a high-performance contact center environment.
• Proven success achieving or exceeding sales, revenue, or conversion targets.
• Experience proactively contacting customers and progressing opportunities toward a sale.
• Strong objection-handling, negotiation, and closing skills.
• Ability to manage multiple opportunities and follow-up activities simultaneously.
• Strong verbal and written communication skills.
• Experience working with CRM platforms and sales pipeline management tools.
• Comfortable working in a fast-paced, target-driven environment with measurable performance goals.
• Previous experience in outbound sales or business development roles.
• Travel, tourism, hospitality, or other high-value consultative sales experience.
• Experience converting digital leads, abandoned carts, or customer inquiries into sales.
• Knowledge of Salesforce, Genesys, or similar CRM and contact center platforms.
• Familiarity with TTC brands, destinations, or travel products.