Outbound Operations Supervisor - Lead Dock & 30 Drivers

CENTRAL TRANSPORT LLC; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport LLC is seeking an outbound operations supervisor in Atlanta to oversee the terminal dock area, manage forklift traffic, and ensure efficient palletized freight handling. The role requires coordinating drivers and dock staff, maintaining safety standards, and meeting KPI targets.

You will lead a team, leverage your technical aptitude, and drive excellence in service while supporting the company’s operational model and cross-docking activities.

Qualifications

• Experience in transportation, cross docking, or shipping and receiving (LTL preferred).
• Familiar with customs and cross-border transportation.
• Strong leadership qualities.
• Desire to surround customer with excellence in service.
• High aptitude for technology.
• Ability to multi-task while being detail oriented.
• Excellent written and verbal communication skills.
• Associate or Bachelor’s Degree preferred but not required.

Responsibilities

• Oversee outbound operations for your designated section of the terminal dock.
• This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• Utilizing your independent judgement to build loads based on available labor and freight levels.
• Ensure proper load of carriers by monitoring the cube and weight of trailers.
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers

Skills

Leadership

Customer service

Technology aptitude

Communication

Multitasking

Attention to detail

Problem solving

Written communication

Verbal communication

Team management

Education

Associate or Bachelor’s degree

Job description

Central Transport LLC is seeking an outbound operations supervisor in Atlanta to oversee the terminal dock area, manage forklift traffic, and ensure efficient palletized freight handling. The role requires coordinating drivers and dock staff, maintaining safety standards, and meeting KPI targets.

You will lead a team, leverage your technical aptitude, and drive excellence in service while supporting the company’s operational model and cross-docking activities.