Outbound Logistics Analyst: Drive On-Time Shipments

Hewlett Packard Co.; Hagerstown (MD); Hybrid; USD 59,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Paid time off

Parental leave

Holidays

Vacation

Competitive retirement plan

Job summary

HP Inc. in Hagerstown, MD is seeking an experienced Logistics Analyst to oversee outbound operations on-site. The role blends hands-on shipping support with analytics to improve on-time delivery and reduce costs across 3PL partnerships and internal teams.

You will track real-time performance metrics, develop SOPs, and drive improvements in outbound flow, accuracy, and compliance while coaching warehouse staff and coordinating cross-functionally.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or equivalent practical experience.
• 2+ years of experience in outbound or shipping operations within a distribution, fulfillment, or manufacturing environment.
• Working knowledge of ERP/WMS platforms (e.g., SAP).
• Proficiency with Excel plus a data-visualization tool such as Power BI or Tableau.
• Strong communication and influence skills; able to coordinate with 3PL and remote teams.
• Understanding of domestic parcel, LTL, and truckload shipping requirements and basic export documentation.

Responsibilities

• Oversee daily outbound operations, ensuring accurate and timely order fulfillment, packing, and shipping.
• Lead process improvement initiatives to optimize outbound flow and on-time delivery.
• Collaborate with Supply Chain, Customer Service, Warehouse, IT, and Transportation teams to coordinate shipments.
• Track real-time metrics and initiate countermeasures when performance drifts.
• Serve as primary contact for order expedites, configuration changes, and shipment issues.
• Develop and maintain SOPs for outbound operations ensuring compliance.
• Perform outbound quality audits and drive corrective actions with 3PL floor leaders.
• Train warehouse staff on picking, packing, and shipping best practices.
• Participate in cross-functional projects related to layout, packaging, and supply chain transformation.
• Analyse order, carrier, and freight-cost data to uncover waste and bottlenecks; create dashboards for leadership.

Skills

Data analysis

Excel

Power BI

Tableau

Communication

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain, Logistics, Operations Management, or equivalent

Tools

SAP

Job description

HP Inc. in Hagerstown, MD is seeking an experienced Logistics Analyst to oversee outbound operations on-site. The role blends hands-on shipping support with analytics to improve on-time delivery and reduce costs across 3PL partnerships and internal teams.

You will track real-time performance metrics, develop SOPs, and drive improvements in outbound flow, accuracy, and compliance while coaching warehouse staff and coordinating cross-functionally.