Outbound Logistics Analyst

At Home; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Outbound Logistics Analyst at At Home will coordinate outbound transportation from distribution centers to stores, collaborating with inbound logistics, DC leadership, store operations, finance, and linehaul carriers to ensure smooth daily operations.

Strong analytical skills and problem-solving abilities are required, with effective communication across teams in a fast-moving retail environment. Hybrid work, with on-site Tue–Thu and WFH Mon–Fri, supports work-life balance.

Qualifications

• Bachelor's degree or equivalent work experience in supply chain, distribution operations, transportation, or a related field.
• 1-3 years of experience in supply chain, distribution operations, transportation, or a related field.
• Experience with freight planning, shipment execution, domestic supply chains, and transportation operations.
• Experience working with TMS, YMS, and WMS.

Responsibilities

• Provide detailed analysis to guide the Outbound Logistics team's transportation strategy.
• Own weekly outbound volume forecasting to prepare carriers and stores for upcoming delivery volumes.
• Utilize TMS and YMS capabilities to develop internal KPIs and actionable reports.
• Lead regular operational calls with outbound carriers to analyze trends and implement improvements.
• Analyze outbound freight spend and monitor performance against the annual budget for cost savings.
• Coordinate with Outbound Logistics to ensure timely linehaul pickups and deliveries.
• Communicate disruptions and participate in problem-solving with stores and DCs.

Skills

Analytical thinking

Cross-functional collaboration

Problem solving

Communication

Process optimization

Education

Bachelor's degree or equivalent in supply chain

Tools

TMS

YMS

WMS

Power BI

Excel

Job description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays

Work from Home: Mondays and Fridays

JOB SUMMARY

The Outbound Logistics Analyst will be responsible for coordinating and supporting outbound transportation from the distribution centers (DCs) to stores. They will work closely with the inbound logistics team, DC leadership, store operations, finance and accounting, and our linehaul carriers to ensure smooth daily operations. This position will partner with the other members of the distribution and logistics teams to provide insight into any issues within the supply chain and facilitate solutions. They will also be tasked with providing regular reporting to internal partners to ensure consistency of information. The Outbound Logistics Analyst should possess strong analytical skills, have a proven ability to solve problems, and be an effective communicator

KEY ROLES & RESPONSIBILITIES

• Provide detailed analysis to guide the Outbound Logistics team's transportation strategy.
• Own weekly outbound volume forecasting to prepare carriers and stores for upcoming delivery volumes.
• Utilize transportation management systems (TMS) and yard management systems (YMS) capabilities to develop internal KPIs and actionable reports.
• Lead regular operational calls with outbound carriers to analyze trends in transportation KPIs, identify key issues, and initiate corrective action and improvement measures.
• Analyze trends in outbound freight spend and monitor performance against the annual budget, identifying opportunities for cost savings and avoidance.
• Conduct transportation mode analysis to identify opportunities for alternative delivery strategies and equipment options, including multi-stop routes, milk runs, box trucks, and other solutions.
• Maintain adequate empty trailer pools for outbound carriers at all DC locations, balancing outbound loading needs with DC yard capacity constraints.
• Coordinate with Outbound Logistics team to ensure linehaul carriers are picking up and delivering loads in a timely manner, handling any escalations.
• Communicate potential disruptions to daily operations to the Outbound Logistics team and any relevant stakeholders (stores, DCs, etc.) and participate in problem-solving.
• Serve as the primary point of escalation for store delivery issues, ad hoc store projects, and transportation failures.
• Assist with the creation of plans to manage delays in transit, partnering with store teams to determine appropriate resolution.
• Provide additional analysis and ad hoc reporting as needed by the Outbound Logistics team.

QUALIFICATIONS

Minimum Job Qualifications

• Bachelor's degree or equivalent work experience in supply chain, distribution operations, transportation, or a related field.
• 1-3 years of experience in supply chain, distribution operations, transportation, or a related field.
• Experience with freight planning, shipment execution, domestic supply chains, and transportation operations.
• Experience working with transportation management systems (TMS), yard management systems (YMS), and warehouse management systems (WMS).

Preferred Skills and Experience

• Experience in transportation management in a retail supply chain, including store deliveries.
• Advanced in Microsoft Excel; experience with Power BI, Access, and PowerPoint preferred.
• Ability to develop and optimize carrier routing plans to improve equipment utilization and operational efficiency.
• Proven ability to develop and analyze reports to identify trends, recommend business actions, and improve cost and service performance.
• Proficiency in planning and executing strategies to address transportation challenges and improve network performance.
• Demonstrated ability to collaborate effectively with cross-functional teams.
• Experience with freight payment and audit processes and transportation claims management.
• Experience using AI tools to automate workflows and streamline processes.
• Ability to identify issues and process gaps promptly and directly.

OUR MISSION, VISION, VALUES

• MISSION: We empower people to design their best life at home through style, quality, and everyday value.
• VISION: To be the most loved home brand inspiring people to live beautifully every day.
• VALUES:
  • Create and Inspire - Creativity and innovation inspire our customers and each other to do better and be better together.
  • Win Together - Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.
  • Do The Right Thing - Design it right, make it right, and always do it right - with integrity, transparency, and accountability for our customers, our team and community at large.
  • Make It Better - Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.
  • Enjoy the Ride - Happy teams perform better and find greater fulfill