Outbound Life Insurance Interview Specialist (Temp-to-Hire)

Pride Health; Lee's Summit (MO); On-site; USD 23,419; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Job summary

A healthcare staffing agency is seeking an Outbound Customer Service Associate for their Lees Summit, MO office. This role involves conducting interviews for life insurance applicants over the phone while ensuring compliance and quality assurance. Candidates should hold a high school diploma and possess customer service skills, with preference for those familiar with medical terminology and life insurance. The position offers competitive pay with a schedule from 7am to 6pm CST. Benefits include comprehensive healthcare coverage and 401(k) retirement savings.

Qualifications

• High School diploma or equivalent is required.
• Experience in Life Insurance and Medical Terminology is preferred.
• Strong customer service skills are necessary to provide concierge-level service.

Responsibilities

• Place outbound calls to life insurance applicants and complete interviews.
• Gather medical and financial histories during calls.
• Review and assure the quality of collected information.
• Learn client-specific requirements and respond to their needs.
• Observe all compliance and safety policies.

Skills

Customer Service

Attention to Detail

Medical Terminology

Life Insurance

Education

High School Diploma or Equivalent

Tools

C4 Call Management System

Avaya Phone System

Job description

A healthcare staffing agency is seeking an Outbound Customer Service Associate for their Lees Summit, MO office. This role involves conducting interviews for life insurance applicants over the phone while ensuring compliance and quality assurance. Candidates should hold a high school diploma and possess customer service skills, with preference for those familiar with medical terminology and life insurance. The position offers competitive pay with a schedule from 7am to 6pm CST. Benefits include comprehensive healthcare coverage and 401(k) retirement savings.