Outbound Lead I

RefrigiWear, Inc; Dahlonega (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

RefrigiWear, Inc. in Dahlonega is seeking an experienced outbound lead to direct associates during shifts and ensure safe, accurate, and productive operations. You will manage a hands-on team, address real-time issues, and uphold outbound procedures to meet daily targets.

The role emphasizes leadership, collaboration with supervisors, and active involvement in shift pre-planning and closeout activities within our Dahlonega warehouse.

Qualifications

• Experience leading teams on a warehouse floor.
• Ability to resolve real-time issues and maintain productivity.

Responsibilities

• Direct outbound associates across picking, packing, and Command Central.
• Monitor and resolve operational exceptions, including short picks and packing discrepancies.
• Maintain shift productivity and order accuracy in outbound processes.
• Escalate safety hazards and equipment concerns to the Lead II or Outbound Supervisor.
• Communicate urgent shift updates to leadership in real time.
• Lead pre-shift huddles on priorities, safety reminders, and targets.
• Support end-of-shift closeout, area cleanup, and dock/yard clearance.

Skills

Leadership

Warehouse operations

Job description

Lead from the floor and keep outbound operations moving. RefrigiWear is seeking an experienced warehouse professional to direct associates within an assigned outbound function, resolve real-time issues, and help the team achieve safe, accurate, and productive shifts.

About RefrigiWear

For more than 70 years, RefrigiWear has helped hardworking people stay warm, protected, and productive in some of the world's coldest and most demanding environments. We design and provide insulated workwear, footwear, gloves, and other protective gear for employees working in cold storage, construction, outdoor industries, and extreme weather conditions. Our Distribution team plays an essential role in making sure our customers receive the products they need, accurately and on time.

About the Role

The Outbound Lead I is a hands-on working lead responsible for guiding associates during an active shift within picking, packing, or Command Central. This frontline leadership position monitors productivity and accuracy, addresses floor-level exceptions, and serves as the primary point of contact for associates in the assigned function. It is also an important step in RefrigiWear's Dahlonega warehouse leadership pipeline.

What You Will Do

• Direct outbound associates across picking, packing, and Command Central throughout the shift.
• Monitor and resolve operational exceptions, including short picks, packing discrepancies, and supply shortages.
• Help maintain shift productivity, order accuracy, and adherence to outbound standard operating procedures.
• Identify and promptly escape safety hazards, equipment concerns, and performance gaps to the Lead II or Outbound Supervisor.
• Communicate urgent shift updates and associate concerns to leadership in real time.
• Lead or participate in pre-shift huddles covering daily priorities, safety reminders, and performance targets.
• Support end-of-shift closeout, including area cleanup, equipment staging, and dock or yard clearance as assigned.
• Perform other duties as assigned.

Why RefrigiWear

For more than 70 years, RefrigiWear has helped people work in the world's coldest and harshest environments. Our insulated industrial workwear, accessories, and personal protective equipment are trusted across food processing, cold storage, warehousing, distribution, and temperature-controlled supply chains.

RefrigiWear provides equal employment opportunity to all applicants and employees. Employment decisions are made without regard to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status, or any other status protected by applicable law.

All offers of employment with RefrigiWear are contingent upon the successful completion of a background check and drug screening, as applicable, and verification of authorization to work in the United States.