Outbound Fulfillment Team Lead

CREATIVE INNOVATION INC; Savannah (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Creative Innovation Inc. in Savannah, GA is seeking a reliable Outbound Team Lead with warehouse management experience to guide frontline associates in daily outbound operations, including picking, packing, and shipping, ensuring orders are fulfilled accurately and on time.

You will coordinate daily tasks, mentor new staff, monitor quality, and address inventory discrepancies, safety concerns, and process improvements while maintaining a safe, clean outbound area.

Qualifications

• At least 2 years of experience in warehousing, logistics, or e-commerce fulfillment.
• Experience supervising an outbound team or frontline warehouse associates preferred.
• Familiarity with picking, order verification, packing, labeling, loading, and shipping processes.
• Experience with warehouse management systems (WMS) or barcode systems preferred.
• Strong communication, coordination, and problem-solving skills.

Responsibilities

• Assist the Warehouse Supervisor in coordinating daily outbound operations.
• Lead the team in picking, verifying, packing, labeling, loading, and shipping orders.
• Assign daily tasks based on order volume, workload, and shipping schedules.
• Monitor work progress and quality to minimize incorrect shipments, missing items, product damage, and shipping delays.
• Verify orders, SKUs, item quantities, labels, and carrier information to ensure shipment accuracy.
• Train and guide new employees on outbound procedures, equipment operation, quality standards, and safety requirements.
• Address and promptly report order exceptions, inventory discrepancies, equipment issues, and safety hazards.
• Assist with employee attendance, workplace discipline, productivity, and shift handovers.
• Maintain a safe, clean, and organized outbound area.
• Perform other warehouse-related duties assigned by the supervisor.

Skills

Warehouse operations

Team leadership

Outbound shipping

Order verification

WMS familiarity

PDA/RF scanning

Quality control

Safety compliance

Communication

Problem solving

Job description

Creative Innovation Inc. in Savannah, GA is seeking a reliable Outbound Team Lead with warehouse management experience to guide frontline associates in daily outbound operations, including picking, packing, and shipping, ensuring orders are fulfilled accurately and on time.

You will coordinate daily tasks, mentor new staff, monitor quality, and address inventory discrepancies, safety concerns, and process improvements while maintaining a safe, clean outbound area.