Outbound Dock Lead – Logistics & Shipping

Conair LLC; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Paid Time Off

Life & Disability Insurance

FSA/HSA/Dependent Care FSA

Paid Parental Leave

401k and company match

EAP & Employee Wellness Programs

Volunteer Days Paid Time Off

Job summary

Conair LLC in Glendale, AZ is seeking a Distribution Process Assistant (DPA) - Outbound Dock to coordinate daily outbound shipping, monitor productivity, and ensure shipment accuracy. This role acts as a key liaison between warehouse staff, transportation partners, and other departments to ship orders safely, accurately, and on time.

You will support dock operations, track outbound volumes and KPI performance, verify documentation, and help with training and onboarding while maintaining safety

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in warehouse, distribution, fulfillment, or logistics operations.
• Experience working in shipping, outbound, or dock operations preferred.
• Working knowledge of Warehouse Management Systems (WMS), RF scanners, and shipping processes.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work effectively with employees at all levels of the organization.

Responsibilities

• Support daily outbound dock operations, including order staging, loading, shipping verification, and trailer management.
• Monitor workflow and coordinate labor to ensure shipments are processed efficiently and meet service level expectations.
• Assist in assigning work and providing direction to warehouse associates during the shift.
• Track outbound volume, productivity, and operational performance metrics.
• Verify shipment accuracy and ensure proper documentation is completed before trailer departure.
• Monitor dock activity and communicate loading priorities to associates and equipment operators.
• Assist with troubleshooting operational issues, shipping discrepancies, inventory concerns, and system-related challenges.
• Ensure compliance with company safety policies, operational procedures, and quality standards.
• Conduct floor audits to identify process improvement opportunities and maintain operational excellence.
• Support employee training, onboarding, and cross-training initiatives.
• Partner with Inventory Control, Transportation, Customer Service, and Operations teams to resolve shipment-related issues.
• Assist leadership with reporting, daily shift communication, and operational planning.
• Serve as a backup resource for supervisory duties as assigned.

Skills

WMS

RF scanners

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Communication

Problem solving

Time management

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Conair LLC in Glendale, AZ is seeking a Distribution Process Assistant (DPA) - Outbound Dock to coordinate daily outbound shipping, monitor productivity, and ensure shipment accuracy. This role acts as a key liaison between warehouse staff, transportation partners, and other departments to ship orders safely, accurately, and on time.

You will support dock operations, track outbound volumes and KPI performance, verify documentation, and help with training and onboarding while maintaining safety