Outbound Call Center Pro — Home Improvement Bonuses

Mt. Pleasant Window & Remodeling Co.; Export (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Paid training

Career advancement

Job summary

Mt. Pleasant Window & Remodeling Co. is seeking a motivated Call Center Representative to join our Export, PA team in person.

The role involves outbound calls to homeowners and prospects to present our home improvement offerings and schedule qualified appointments for sales staff. You will work in a fast-paced environment, using strong communication and persuasive skills to meet or exceed daily targets, while maintaining accurate CRM records and a professional demeanor in all customer

Qualifications

• Experience in call center, telemarketing, appointment setting or customer service.
• Ability to meet or exceed performance goals.
• Excellent verbal communication and interpersonal skills.
• Confident speaking with customers over the phone.

Responsibilities

• Make outbound calls to homeowners and prospective customers.
• Introduce and promote our home improvement products and services.
• Schedule qualified appointments for the sales team.
• Document interactions and update CRM with accuracy.
• Meet daily, weekly and monthly goals for calls and appointments.

Skills

Outbound calling

Customer service

Verbal communication

Sales aptitude

Organization

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Mt. Pleasant Window & Remodeling Co. is seeking a motivated Call Center Representative to join our Export, PA team in person.

The role involves outbound calls to homeowners and prospects to present our home improvement offerings and schedule qualified appointments for sales staff. You will work in a fast-paced environment, using strong communication and persuasive skills to meet or exceed daily targets, while maintaining accurate CRM records and a professional demeanor in all customer