OSP Supervisor - Fiber Network Construction Leader

IQ Fiber, LLC; Gainesville (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

IQ Fiber is seeking an OSP Supervisor to lead and mentor a team of OSP construction technicians and engineers. The role includes project management responsibility for residential projects, including assessment, surveys, and scheduling, blending technical depth with day-to-day team development and field operations support.

This hands-on leadership position requires network architecture knowledge, troubleshooting, and splicing expertise, with a focus on safety and regulatory compliance.

Qualifications

• Bachelor's or Associate's degree in Engineering or related field.
• Minimum 5 years of experience in a fiber construction environment.
• Advanced knowledge of underground and aerial construction techniques; proficient knowledge of optical networks.
• Knowledge of fiber design, splicing matrix sheets, and documentation requirements.
• Must have and maintain a valid driver's license with a clean driving record.
• Must be able to pass a standard background check, consumer report, and pre-employment and compulsory drug screening.
• Knowledge of Microsoft Excel and Word; computer skills sufficient to process trouble tickets.
• Must have close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination.
• Ability to manage multiple projects with strong organizational and project management skills.
• Ability to work after hours and weekends and remain in service during outages until resolved.

Responsibilities

• Lead personnel administration, training, and development of all field personnel, including hiring, mentoring, evaluating, and performance improvement as needed.
• Develop team members' knowledge of network architecture, troubleshooting techniques, splicing techniques, documentation requirements, and end-to-end OSP processes.
• Manage and coordinate outside plant construction using both in-house and contract resources to accomplish assigned projects; manage contract resources as necessary to supplement project needs.
• Coordinate field surveys of existing or proposed outside plant installations, including aerial and underground network facilities and associated infrastructure.
• Lead and model effective troubleshooting practices in the restoration of plant issues, defining root cause and break-fix alternatives.
• Meet QC standards and budgetary requirements across all assigned projects.
• Ensure system compliance with NCTA and FCC regulations and IQ Fiber's minimum operating specifications.
• Liaise with other departments to maintain in-depth technical knowledge of new technology being deployed.
• Ensure constant compliance with OSHA safety standards.
• Serve as on-call management and respond to end-to-end OSP needs in the event of a service impairment or outage; support a 24/7/365 operation.

Skills

Project management

Organizational skills

Leadership

Multitasking

Education

Engineering degree (Bachelors or Associate)

Tools

Microsoft Excel

Microsoft Word

Job description

IQ Fiber is seeking an OSP Supervisor to lead and mentor a team of OSP construction technicians and engineers. The role includes project management responsibility for residential projects, including assessment, surveys, and scheduling, blending technical depth with day-to-day team development and field operations support.

This hands-on leadership position requires network architecture knowledge, troubleshooting, and splicing expertise, with a focus on safety and regulatory compliance.