OSBI Program Operations Lead

State of Florida; Tallahassee (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

FloridaCommerce, in Tallahassee, seeks a Government Operations Consultant II to coordinate OSBI programs and support SSBCI activities. You will gather data, prepare analyses, and assist leadership with concise program summaries.

The role requires strong communication, organizational skills, and experience with MS Office and Salesforce. As a state government role, you will interact with partners, deliver timely reports, and help drive small-business initiatives through policy development and

Qualifications

• Strong analytical and decision-making skills.
• Excellent organization, attention to detail, and deadline management.
• Ability to produce clear reports, analyses, and recommendations.
• Ability to lead work efforts, work independently, and manage multiple priorities.
• Strong public speaking skills, including presenting to groups and engaging stakeholders.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce and MS Excel.

Responsibilities

• Serve as point of contact for assigned OSBI programs, ensuring timely communication, coordination, and issue resolution.
• Support SSBCI program activities through data collection, reporting, stakeholder coordination, and administrative tasks.
• Assist with development and refinement of program procedures, guidelines, and documentation.
• Track program deadlines, deliverables, and performance metrics across multiple initiatives.
• Provide technical assistance to program partners, community organizations, and business stakeholders.
• Support OSBI outreach, innovation workshops, and small-business engagement activities.
• Assist with preparation of reports, analyses, briefings, and program summaries for leadership.
• Coordinate internal and external meetings and maintain positive working relationships with agency partners.
• Conduct research to support program improvement, policy development, and small-business innovation strategies.

Skills

Analytical skills

Organization & detail

Report writing

Leadership

Public speaking

Communication

MS Office proficiency

Tools

Salesforce

MS Excel

Job description

FloridaCommerce, in Tallahassee, seeks a Government Operations Consultant II to coordinate OSBI programs and support SSBCI activities. You will gather data, prepare analyses, and assist leadership with concise program summaries.

The role requires strong communication, organizational skills, and experience with MS Office and Salesforce. As a state government role, you will interact with partners, deliver timely reports, and help drive small-business initiatives through policy development and